Course curriculum

  • 1

    Chapter 1: Getting Started

  • 2

    Chapter 2: Appropriate Responses

    • Chapter 2 - Lesson A: Responding to Aggression Strategically

    • Chapter 2 - Lesson B: Strategies for Assessing Risks to Your Safety

  • 3

    Chapter 3: The Common Triggers

    • Chapter 3 - Lesson A: Understanding Potential Triggers for Violence Against Child Protective Services Workers

    • Chapter 3 - Lesson B: Triggers Common for Adult Protective Services Workers

  • 4

    Chapter 4: Responding; But How...

    • Chapter 4 - Lesson A: When is it Proper to Use Pepper Spray

    • Chapter 4 - Lesson B: How is Pepper Spray To Be Used?

    • Chapter 4 - Lesson C: Applicable Laws in the Midwest (Pepper Spray)

  • 5

    Chapter 5: The Review

    • Chapter 5 - Lesson A: Review Questions